Terms of Service – DEPORTES J SANCHEZ

Effective Date: October 21, 2026

1. Introduction and Parties to the Agreement

Welcome to the official e-commerce platform of DEPORTES J SANCHEZ SA, hosted at www.deportesjsanchez.com. The website is operated by a team of dedicated fitness enthusiasts who curate premium compact home workout gear, including resistance bands, massage balls, skipping ropes, yoga blocks, and other portable fitness accessories, designed to turn any small living space into a fully functional home gym. These Terms of Service constitute a legally binding, enforceable agreement between you (the visitor, registered user, or purchasing customer of our platform, referenced as “you”, “your”, or “User” throughout this document) and DEPORTES J SANCHEZ SA, the registered data controller and service provider referenced as “we”, “us”, or “our”.

By accessing, browsing, registering an account, placing an order, or using any service provided on www.deportesjsanchez.com, you confirm that you are at least 18 years of age, or hold the full legal capacity to enter into a binding contract under the laws of your country of residence. You also confirm that you have fully read, understood, and agreed to be bound by every clause outlined in these Terms of Service, alongside our published Privacy Policy, Refund and Returns Policy, and Shipping Policy, all of which are incorporated into this agreement as integral, inseparable supplementary terms that carry the same legal weight as the clauses listed directly below. If you do not agree to any part of these Terms of Service, you must immediately cease all access to our website and discontinue use of all our services.

2. Registered Company and Platform Information

For full transparency and compliance with EU e-commerce regulations outlined in Directive 2000/31/EC, the full legal details of our operating entity are clearly published below:

Full registered company name: DEPORTES J SANCHEZ SA
Official operating website: www.deportesjsanchez.com
Registered physical address: Calle Duque de Alba, 8, 05001 Ávila, Spain
Official customer support contact email: pixelr@deportesjsanchez.com
Valid business contact telephone number: +34 920 223 646
Registered jurisdiction for regulatory purposes: Kingdom of Spain

Pursuant to the core principle established in EU e-commerce legislation, our business is subject to regulatory oversight only in the EU member state where our registered headquarters is located, which is Spain, regardless of the location of our servers, registered email addresses, or postboxes used to operate the platform. We comply fully with all applicable Spanish national e-commerce laws including Law 34/2002 on Information Society Services and Electronic Commerce, as well as all relevant EU-level consumer protection regulations governing cross-border online sales.

3. EU Non-Discrimination and Geo-Blocking Compliance

We fully adhere to the EU regulatory ban on unfair geo-blocking that restricts equal access to online commerce services across the European Economic Area. No user located in any EU or EEA member state will be blocked from full access to our website, full product catalog, and complete range of services solely on the basis of their IP address, geographic location, or country of residence. All customers across the EEA are guaranteed equal access to the same product prices, consistent shipping policy terms, and equivalent payment methods on our platform, with no automatic price adjustments, hidden location-based surcharges, or arbitrary service restrictions applied based on your geographic location. This compliance ensures that every fitness enthusiast across Europe can browse our full catalog of compact workout gear, compare our product offerings, and make purchases on completely equal, non-discriminatory terms.

4. User Account Registration and Usage Rules

When you choose to create a user account on www.deportesjsanchez.com, you agree to provide accurate, complete, and up-to-date personal information, including your full name, valid email address, and current contact details required for order processing and delivery. You are fully and solely responsible for safeguarding the confidentiality of your account login credentials, including your chosen username and password, and for all activities, actions, and orders that are conducted under your registered account. If you detect any unauthorized access to your account, you must notify our support team immediately at pixelr@deportesjsanchez.com, and we will assist you in resetting your login details to secure your account.

We reserve the absolute right to suspend, restrict, or permanently terminate your account at our sole discretion if we detect any fraudulent activity, repeated submission of false personal information, abusive behavior toward our customer support team, or repeated violation of any clauses outlined in these Terms of Service, with no prior notice required for cases involving confirmed fraud or illegal activity. You may submit a formal request to permanently delete your user account at any time via our contact email, and we will process your request in line with the data erasure rights outlined in our published Privacy Policy.

5. Product Information, Pricing and Order Acceptance

All product descriptions, specifications, images, and performance details published on www.deportesjsanchez.com are drafted to be as accurate as possible, to help you select the perfect compact fitness gear that matches your training needs. We take every reasonable step to ensure that the colors, dimensions, tension levels for resistance bands, material composition, and functional features of all our massage balls, skipping ropes, yoga blocks and other workout accessories are clearly stated for each product listing. Very minor visual variations that result from different display screen calibrations may occur, and these small discrepancies do not count as a valid reason for a product return unless the variation materially impacts the core functional performance of the fitness gear.

All product prices displayed on our website are denominated in Euros, and include the applicable Spanish standard value added tax (VAT) for domestic orders. Prices for international EEA orders do not include local destination import duties, customs fees or local VAT that may be charged by your domestic customs authority, and these charges are the sole financial responsibility of the customer. We reserve the right to adjust and update product pricing on our platform at any time, and the price that applies to your confirmed order will always be the exact price that was displayed on the product page at the moment you submitted your payment. Once you complete your checkout process and submit your order, you will receive an automatic email order confirmation acknowledging receipt of your purchase request. This initial order confirmation does not constitute formal contract acceptance. We reserve the right to verify order details, conduct standard anti-fraud checks, and formally accept or decline your order within 2 working days. If we are unable to fulfill your order due to unexpected product stock shortages or supply chain disruptions, we will notify you immediately and process a full refund of your paid amount directly back to your original payment method, with no extra charges applied.

6. Payment Terms and Transaction Security

All payments for orders placed on our platform can be completed via all major internationally recognized payment methods, including credit cards, debit cards, and verified secure third-party payment service providers that are fully PCI DSS compliant. We do not store full sensitive credit or debit card data on our own local servers, and all payment processing is handled through encrypted, certified payment gateways that meet strict EU data security standards to protect your financial information. You confirm that you hold full legal authorization to use the selected payment method for your order, and you agree that all transaction charges, banking fees, and currency conversion costs associated with your payment will be borne either by you or your issuing bank per the terms of your payment service agreement. If a payment transaction is flagged as suspicious or marked as fraudulent by our security systems, we reserve the right to cancel your pending order before dispatch, and contact you to verify your identity before proceeding with any further processing.

7. User Conduct Prohibitions

By using our website services, you agree that you will not:

Use our platform for any unlawful, fraudulent, or malicious purpose, including submitting fake orders, making false chargeback claims, or exploiting promotional systems for personal gain
Attempt to bypass, hack, or disrupt the security infrastructure, access restricted non-public server areas, or conduct automated data scraping of our product catalog, pricing data, or customer information
Post or transmit any malicious software, harmful code, offensive, discriminatory, or illegal content via our website comment sections, product review areas, or contact forms
Copy, reproduce, distribute, or commercially use any of our original product content, brand imagery, website design, or written product descriptions without our explicit prior written permission
Conduct any activity that could damage, disable, or impair the normal functioning of our website, or create an unreasonable load on our server infrastructure
Impersonate any other natural person, legal entity, or employee of DEPORTES J SANCHEZ SA to make false claims or access unauthorized benefits

Any violation of these prohibited conduct rules will result in immediate suspension of your access to our platform, and we reserve the right to pursue all available legal remedies under applicable Spanish law for any damages incurred as a result of your prohibited actions.

8. Intellectual Property Rights

All content published on www.deportesjsanchez.com, including but not limited to our original brand logo, website design layout, all product images, written product descriptions, video content, website text, software code, and user interface design, is the exclusive intellectual property of DEPORTES J SANCHEZ SA, and is protected by Spanish national intellectual property laws, EU copyright regulations, and international copyright treaty provisions. You are only granted a limited, personal, non-exclusive, non-transferable license to access and browse this content for the sole purpose of shopping for our fitness products for your own personal use. You may not modify, distribute, publicly reproduce, or commercially exploit any of our protected intellectual property content without our explicit, prior written consent. All feedback, comments, or product reviews that you voluntarily submit to our platform related to our fitness products are deemed non-confidential, and we retain the perpetual, royalty-free right to use, reproduce, and display that user-generated content for the purposes of showcasing customer experiences on our public website, unless you explicitly notify us to remove your specific content.

9. Legal Compliance, Governing Law and Dispute Resolution

These Terms of Service are governed exclusively by the legislation of the Spanish State. The parties agree that any dispute, claim, or conflict arising out of or related to the use of our website, your product purchase, or the interpretation of these Terms of Service will, at the election of the customer, be submitted to the exclusive jurisdiction of the courts and tribunals located in the customer’s domicile, waiving any other alternative forum of jurisdiction to the fullest extent permitted by law.

For all consumers residing in any other European Union member state who encounter any unresolved issue with their online purchase on our website, you are fully entitled to use the official European Union Online Dispute Resolution (ODR) platform, which can be accessed via the official portal hosted by the European Commission: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN. Our team will actively participate in the ODR mediation process in good faith to resolve any consumer disputes amicably.

The clauses outlined in the “Responsibility and Limitation of Liability” section below will remain fully legally valid and enforceable even after your account is terminated, your order is fully completed, or these Terms of Service are updated or replaced by a new revised version of the agreement.

10. Responsibility and Limitation of Liability

We take all reasonable practical measures to ensure that our website operates reliably, our product descriptions are accurate, and our order processing workflow is secure. However, to the full extent permitted by applicable consumer protection laws, DEPORTES J SANCHEZ SA shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website, including but not limited to lost profits, interrupted training routines, or data loss that is not directly caused by our gross negligence. Our maximum total aggregate liability for any claim related to your order will never exceed the total purchase amount you actually paid for the specific products that are the subject of your claim.

This limitation of liability does not apply in cases of personal injury caused directly by our confirmed defective fitness products, or in cases of fraud or willful gross misconduct on our part that violates your non-waivable statutory consumer rights under applicable Spanish and EU regulations. Our website services are provided on an “as is” and “as available” basis, and we do not guarantee that our website will be 100% uninterrupted or completely error-free at all times, though we take all proactive maintenance measures to minimize service downtime for our users.

11. Policy Updates and Modifications

We reserve the right to periodically revise, update, or modify these Terms of Service when required by new legal regulatory requirements, website feature upgrades, or business operation adjustments. When we make material changes to these terms that impact your legal rights, we will post the revised version on our website with a clearly marked new effective date, and we will notify all registered users via their registered email address at least 15 calendar days before the revised terms come into force. Your continued access to our website and use of our services after the effective date of the updated Terms of Service will constitute your full acceptance of the new revised clauses.

12. Contact Information

For all inquiries, questions, notifications, or formal requests related to these Terms of Service, you can contact DEPORTES J SANCHEZ SA through our official communication channels:

Official contact email: pixelr@deportesjsanchez.com
Registered physical address: Calle Duque de Alba, 8, 05001 Ávila, Spain
Business telephone number: +34 920 223 646

Our customer support team will respond to all your inquiries within 24 working hours, and will work to address any concerns you may have about the terms of our service in full compliance with these Terms of Service, all applicable consumer protection laws, and our commitments to all fitness enthusiasts who shop with us.